We provide FREE delivery with every purchase. Vilagro Inc. has it’s own delivery vehicles to ensure you the best possible delivery service! During our busy spring season we strive to deliver within 3-5 days. You will be notified within 24 hours of expected delivery date.
You do not need to be home to accept delivery. We leave it near the front door or you can email us on where to set it as long as its reasonable.
We cannot guarantee a time during the day but if you are not home it will be placed in a safe place near the front door. Or if you like please email us with placement details if you are not home. Please note that our drivers are very busy and if special placement is required this needs to be an easy and fast place to get to. Our drivers are very busy so we take photos of the product then ring the doorbell and move on. If there are any issues with missing items or you are not happy with your order please contact the office asap. Vilagro Inc. does not take responsibility for stolen goods, if they are not there by 9pm on the specified delivery date please contact us immediately to find out if they were shipped.
Upon arrival make sure your order is complete. If there are any issues please let us know ASAP as we have our 7 day satisfaction guarantee. Ensure the order remains in its original packaging as we cannot refund or exchange opened bags. Please take a photo of any shipping damage or other concerns the day of shipment and email them to us.